How you get paid is actually up to you. You’ll collect the payment directly from the user, and we’ll send you a bill for our 2.5% platform fee once the order has been delivered, or 15 days after the order is finalized in the AgoraCX system, whichever comes first.
How do we know when an order has been finalized? You tell us! You’ll need to update your order status to a status that signifies order completion. See this article to learn more. Once you do so, our team is notified, and the check request process begins.
If you’re a supplier at Towson University, the process for getting paid is a little different.