What if the buyer submits an incomplete quote request?

Suppliers Natalie Tanner

If you’re stuck in a place where the buyer didn’t provide enough information for you to quote accurately, here are some possible solutions:

  1. Submit an offer, and provide notes in the “Additional Comments” section detailing where the quote request info was lacking, where you made some suggestions, and how you approached the offer.
  2. Take advantage of the fact that you can submit multiple offer variations, and submit a couple of your best guesses.
  3. Contact the buyer directly and ask for clarification before submitting an offer.  Depending on how that conversation goes, you may want to ask the buyer to submit a new quote request.
  4. Or, a combination of all of the above.