Manage Admins

The Manage Admins module is where Admins can view and edit the other Administrators with access to a Marketplace.

[Screenshot of Manage Admins Page]

At Site level, the Manage Admins table displays a list of all Admins with access to the Marketplace. This list will include Platform Admins with access to the Marketplace. To add a new Admin to the Marketplace, click the Add an Admin button in the top right-hand side of the page or navigate to Invite or Create a New Admin in the Admin Console sidebar. Click here for more on the Invite or Create a New Admin module.

Enter an Admin’s name, email address, or unique User ID in the search bar at the top of the table to find a specific Admin. Sort the Admins in the table by clicking the arrow next to the column headers.

[Detail screenshot of column sorting]

If there are more than 20 Admins with access to the Marketplace, the table will be paginated, and page navigation options will appear at the bottom of the page. Click the Results Per Page dropdown to display more Admins per page.

[Detail screenshot of table footer with multiple pages]

An Approver column will appear in the table, indicating whether a given Admin is an Approver in the Marketplace, and if so, at what approval hierarchy level. If a dollar amount threshold is tied to the approval level, the dollar amount will appear in the Approver column as well. Click here for more on Order Approval.

Click the trash can icon in the Action column to delete an Admin. A confirmation popup will appear. Deleting an Admin cannot be undone.

If an Admin has an Access Level Preset lower than or equal to your own, you can edit that Admin. Reference Platform level Manage Admins for more on Access Level Presets. Click the pencil icon in the Action column to edit an Admin account. The Edit Admin page will appear. 


Edit Admin

[Screenshot of Edit Admin page]

The User ID number in the page title is unique and generated by Agora. Edit the Admin’s first name, last name, email address, and phone number in the first block. The Admin’s phone number is not required.

There are two options to reset an Admin’s password in the Reset Password block:

  1. Enter a new password in the provided field. Click the eye icon to show or hide the entered password. Once the password is strong and meets the listed criteria, click the Reset button. The Admin’s password will be reset.
  2. Click the Send Password Reset Email button. This will send an email to the Admin’s email address (entered above) with a link to reset their password themselves.

[Detail Screenshot of Reset Password block]

Set the toggle in the Order Approval block to “Approver” to make the Admin an Approver. Set the Admin’s approval hierarchy level. If the Assign Users to Approvers method is selected in Order Approval Settings, and if the Admin is set to any approval level below the highest level, select the Approver at the next highest approval level to whom orders approved by the Admin will be sent for additional approval.

[Detail Screenshot of  Order Approval Settings block with toggle and both dropdowns]


Customize Site controls visible to this Admin

When clicking the arrow on the left-hand side of the Customize Site controls visible to this Admin section, the section is expanded and a list of the Marketplace’s navigation categories will appear. Each navigation category in the list can be expanded by clicking the arrow next to the category name to reveal the modules in each category. These categories and modules correspond to the categories and modules in the Admin Console Marketplace sidebar. Use the checkboxes to provide or deny access rights to categories or modules in the Marketplace Admin Console for the Admin.

[Detail screenshot of Customize Site controls visible to this Admin section]


Click the Delete Admin button at the bottom of the page to delete the Admin. A confirmation popup will appear. Deleting an Admin cannot be undone.
When you’ve finished making your changes, click the Save button. Click Back to return to the Manage Admins page.

Updated on March 6, 2023

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